Shipping Policy

Shipping

All domestic website orders of $75+ or more receive free shipping (not valid on wholesale or bulk orders). Orders are shipped within 5-7 business days (not including the day the order was placed, weekends, and government holidays) and you will receive an email confirmation with tracking information once it has shipped. Please note that the shipping schedule may differ slightly around holidays and sales. Any delays will be communicated.

December 14th is the last day to order to ensure holiday delivery (including local pick up orders). Orders placed after this date cannot be guaranteed to arrive in time so please plan your shopping accordingly.

Orders will ship USPS Priority Mail, with smaller, lightweight orders shipping USPS First Class Mail. Currently ship only within U.S. and Canada.

Shipping fees may be lower than calculated. For example, multiple items can fit into one package. Any extra fees will be reimbursed if applicable.

Local Pick Up Orders - Please Read

Before completing checkout, enter coupon code LOCALPICKUP2022 to have your shipping fee waived and complete your order. Unfortunately, due to tech limitations, multiple coupon codes cannot be applied at checkout. In the event of a sale, please use any applicable sale codes and shipping fees will be refunded; please email to let us know you will be doing a local pick up so that you can be reimbursed. Orders will be dropped off bi-weekly for pick up at White Mountain Crystals. Please wait for your email confirmation that your order is ready to collect. Orders will typically be ready in 2-4 business days. Please have your email confirmation or photo ID at time of pick up.

Pick up is available during White Mountain Crystal's business hours at:
White Mountain Crystals
1 Man Mar Drive
Plainville, MA 02762

Mon + Tue CLOSED
Wed - Sat 12-7
Sun 12-5p